WhiteHat Software and Consulting Inc.

Server Outage

Starting today at 11:45 PM and going until 1:15 AM local time the main server was offline for a memory upgrade. The failover servers handled web page requests during this time. E-Mail delivery was offline during this period, but all messages should have been sent shortly after the return to full service. Phalanx Firewall System license checks with the license server failed during this period, but the cached info on each Phalanx will have carried the customer through this period. Only new installations that tried to access the license server during this period will have experienced a problem. The memory, however, turned out to be faulty and the system was restored to its original configuration.