WhiteHat Software and Consulting Inc.

Server Outage

Today between 7:30 AM and 11:45 PM local time the main server was offline due to cooling problems at the Network Operations Center. The failover servers handled web page requests during this time. E-Mail delivery was offline during this period, but all messages should have been sent shortly after the return to full service. Phalanx Firewall System license checks with the license server failed during this period, but the cached info on each Phalanx will have carried the customer through this period. Only new installations that tried to access the license server during this period will have experienced a problem.